Privacy Policy
Introduction
This privacy statement sets out how All Turf Limited handles and protects any information provided when using our website services and purchasing our products. All Turf Limited is committed to ensuring that your information is always kept secure. When asked to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Any information provided will not be used or shared outside All Turf Limited.
(1) Information All Turf Limited Collects
When using this website and services, you may be required to provide contact and identity information, including:
- Your name, address, email address, and other basic contact information.
- Non-personally identifiable information that is collected includes your IP address, computer sign-on data, statistics on page views, traffic to and from this website and individual pages, and data that may be collected through cookies or other means.
- General information regarding our products/services you have registered to receive.
(2) Use and Disclosure of Your Information
All Turf Limited may use your Personal Information to:
- Provide our products/services.
- Resolve disputes, calculate and collect fees, and troubleshoot problems.
- Verify your identity and the information you provide.
- Encourage a safe online experience and enforce terms of operation.
- Improve products/services and customer experience and inform you about updates specific to your order (for example, delivery tracking, order status and support for incomplete orders).
- Provide you with information that may affect your use of this site, including products and services.
- Communicate marketing and promotional offers to you in instances where you have opted in to receive them. Note that you can opt out by emailing team@allturf.co.uk.
All Turf Limited does not sell or rent your Personal Information to third parties. In permitted circumstances, we may share, and you hereby consent to our sharing of your personal information with the following:
- Service providers and affiliates who assist in delivering our products/services provided to you, enforcing our terms and conditions, and promoting trust and safety.
- Third parties if All Turf Limited believes that disclosure is advisable or necessary to comply with the law, enforce or apply our terms of operation, or protect All Turf Limited's rights, property or safety. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.
(3) External Links
This website may contain links to other websites of interest. However, once you have used these links, you should note that All Turf Limited has no control over such other websites. Therefore, All Turf Limited cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, as such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
(4) How long will we keep your personal information for?
We will keep your personal information for the purposes set out in this privacy policy and in accordance with the law and relevant regulations. We will never retain your personal information for longer than is necessary. In most cases, our retention period will come to an end 5 years after the end of your relationship with us.
(5) Your rights
You have a number of rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal information we process about you.
These include:
- the right to access a copy of the personal information we hold about you;
- the right to correction of inaccurate personal information we hold about you;
- the right to restrict our use of your personal information;
- the right to be forgotten;
- the right of data portability; and
- the right to object to our use of your personal information.
Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time. If you seek to exercise any of these rights, please email us at team@allturf.co.uk.
Please note that we will need to verify your identity before we can fulfil any of your rights under data protection law. This helps us protect our customers' personal information against fraudulent requests.